1 Information We Collect

In the course of providing our services, we may collect:

Personal Identification: Name, email address, phone number, and other contact details
Device Information: Device models, IMEI numbers, and technical specifications
Usage Data: IP addresses, browser type, pages visited, and service interaction patterns
Transaction Data: Purchase history and payment information (processed securely through our payment partners)

2 How We Use Your Information

To provide, maintain, and improve our unlocking services
To authenticate users and process transactions securely
To deliver customer support and respond to inquiries
To enhance security, prevent fraud, and comply with legal obligations
To communicate service updates, security alerts, and administrative messages

3 Data Sharing and Disclosure

FlexUnlock does not sell your personal data. We may share information with:

Trusted service providers who assist in our operations (under strict confidentiality agreements)
Legal authorities when required by law or to protect our rights
Business partners in case of mergers, acquisitions, or asset sales (with proper notice)

4 Your Data Rights

You have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate or incomplete information
Request deletion of your personal data (subject to legal requirements)
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent

To exercise these rights, please contact our Data Protection Officer at privacy@flexunlock.com.

5 Data Security Measures

We implement robust security measures including:

SSL/TLS encryption for all data transmissions
Regular security audits and vulnerability testing
Access controls and authentication protocols
Secure data storage with industry-standard protections

6 Policy Updates

We may update this policy to reflect changes in our practices. Significant changes will be communicated through our website or via email. We encourage periodic review of this policy.

7 Contact Information

For privacy-related inquiries or concerns:

privacy@flexunlock.com
Contact Form
FlexUnlock Privacy Office, [MWZ, AF]